What You Need to Know About Requesting Medical Records

Note: Due to COVID-19, procedures for obtaining medical records have been temporarily revised. Please call 772-794-7408 for information on obtaining a medical record.

What You Need to Provide:

• Your photo ID
• For records for a minor, bring guardianship paperwork (if guardian is other than parent)

Who Can Access Medical Information?

Records for Minors:  Only the parent or legal guardian (with legal proof) can sign for the release of a minor’s medical information.  A note from a parent giving temporary guardianship to another person will not suffice as a legal guardianship.

Exception:  Only the client, even if a minor, can sign for the release of their own records pertaining to Family Planning, HIV or STD (picture ID required).

Records for Adults:  Only the client can sign for the release of their own medical information.  Your spouse, child, friend, parent or significant other will not be given access to your information.

Exception:  Only with legal durable power of attorney (which covers access to someone’s medical care/information) or medical surrogacy documents can another adult access your medical information.

Copy Fees:  Only copies of immunization records are given at no charge.  All other copies of records are charged at $1 per copy for the first 10 pages then .25 cents for each additional page.  Up to 10 pages of copies will be given to a client when they present for copies for themselves however when more than 10 pages are needed, we use our copy service company for processing the request.  When the copy service is used, they will bill for any copy fees themselves.

Medical Records Department Hours

Monday through Friday, 8:00am - 11:45am and then 1:00pm - 4:45pm (closed 11:45am - 1:00pm for lunch)

Contact Us

Medical Records
1900 27th Street, Vero Beach, FL 32960
Ph: 772-794-7400 x1024
Fax: 772-562-6789 or 772-562-2422